Privacy Policy

Last updated: September 30, 2025

To obtain information regarding your personal information, how it's used, and with whom it may be shared, please contact the Company.

Company Information and Data Controller

Impact Lending Pros

Phone: (818) 214-7304

Information We Collect

We collect various types of personal information as detailed in the specific sections of this privacy policy or through explanatory text shown before data collection occurs.

Personal information may be voluntarily provided by you, or in the case of usage data, automatically gathered when you use our application.

We collect personal information, including your name, email address, phone number, and other relevant details, to provide our services and communicate with you. This information is used to contact you via text messages, emails, or phone calls for updates, promotions, or service-related purposes.

Unless otherwise noted, all information requested by our application is required, and failing to provide this information may prevent us from delivering our services. When we indicate that certain information is optional, you may choose not to provide it without affecting service availability or functionality.

If you're unsure about which personal information is required, please contact us.

Our use of cookies and similar tracking technologies serves to provide the services you request, along with other purposes outlined in this document and our Cookie Policy, where applicable.

You are responsible for any third-party personal information shared through our application and must confirm you have obtained proper consent from those individuals.

How We Process Your Information

Processing Methods

We implement appropriate security measures to prevent unauthorized access, disclosure, modification, or destruction of your information.

Information processing occurs using computers and IT systems, following organizational procedures directly related to our stated purposes. Besides our company, certain authorized personnel may access your information, including those involved in administration, sales, marketing, legal matters, and system administration, as well as external service providers such as technical support companies, mail services, hosting providers, IT companies, and communications agencies, who may be designated as Data Processors. You may request an updated list of these parties at any time.

Legal Basis for Processing

We may process your personal information when:

• You have provided consent for specific purposes
• Information is necessary to fulfill an agreement with you or for pre-contractual obligations
• Processing is required to comply with legal obligations
• Processing relates to tasks carried out in the public interest or in exercise of official authority
• Processing is necessary for legitimate interests pursued by us or third parties

We're happy to clarify the specific legal basis for any processing and whether providing personal information is required by law, contract, or necessary to enter into an agreement.

Processing Location

Information is processed at our business offices and other locations where processing parties are situated.

Depending on your location, data transfers may involve moving your information to countries other than your own. You can learn more about international data transfers and the security measures we implement by reviewing the relevant sections of this document or contacting us directly.

Data Retention

Personal information is processed and stored only as long as necessary for the purposes it was collected:

• Information collected for contract performance is retained until the contract is fully completed
• Information collected for legitimate interests is kept as long as needed to fulfill those purposes
• We may retain information longer when you've consented to extended processing, provided consent isn't withdrawn
• We may be required to retain information longer due to legal obligations or by order of authorities

Once retention periods expire, personal information will be deleted. After deletion, rights to access, erasure, rectification, and data portability cannot be exercised.

Your Rights

You may exercise various rights regarding your personal information:

• Withdraw consent: You may withdraw consent previously given for processing your personal information
• Object to processing: You may object to processing carried out on legal bases other than consent
• Access your information: You may learn if your information is being processed and obtain details about the processing
• Verify and correct: You may verify accuracy of your information and request updates or corrections
• Restrict processing: Under certain circumstances, you may limit how we process your information
• Request deletion: Under certain circumstances, you may request deletion of your information
• Data portability: You may receive your information in a structured, commonly used format and have it transferred to another controller when technically feasible
• Lodge complaints: You may file complaints with your competent data protection authority

Right to Object

When personal information is processed for public interest, official authority, or legitimate interests, you may object by providing grounds related to your particular situation.

For direct marketing purposes, you may object to processing at any time without justification. Check relevant sections of this document to determine if we process your information for direct marketing.

Exercising Your Rights

Submit requests to exercise your rights using the contact information provided in this document. Requests are processed free of charge and will be addressed as promptly as possible, always within one month.

Additional Information

Legal Proceedings

Your personal information may be used for legal purposes in court or preliminary legal proceedings arising from improper use of our application or services.

Please be aware that we may be required to disclose personal information upon request from public authorities.

Additional Information About Your Data

Beyond the information in this privacy policy, we may provide additional contextual information about specific services or data collection and processing upon request.

System Logs and Maintenance

For operational and maintenance purposes, our application and third-party services may collect files recording interactions with our application (system logs) and use other personal information such as IP addresses.

Information Not Covered Here

For additional details about information collection or processing, please contact us using the information provided at the beginning of this document.

"Do Not Track" Requests

Our application does not support "Do Not Track" requests. To determine whether third-party services we use honor such requests, please review their respective privacy policies.

Privacy Policy Updates

We reserve the right to modify this privacy policy at any time by providing notice on this page and, when technically and legally feasible, by sending notice through available contact information. We strongly recommend checking this page regularly and noting the last modification date.

If changes affect processing based on your consent, we will collect new consent where required.